PRIVACY POLICY
INTRODUCTION
This privacy
policy explains how WeLearning use and
protect the information we hold, whether it relates to the Educational
Institution, students, parents, its staff and third party service providers in
connection with our business and has been developed .
This privacy policy does not require any physical, electronic or digital
signature. We are committed to maintaining the privacy of our students,
parents, teachers and other users of our website/application.
This privacy
policy governs your use of the application WeLearning. By entering to this Website or downloading the app
via Play Store /App Store you agree to be bound by the terms and conditions of
this Privacy Policy. If you do not agree, please do not use or access our
website/application. By mere use of the website/application, you expressly consent
to our use and disclosure of your personal information in accordance with this
Privacy Policy. It is incorporated into and subject to the Terms and
Conditions.
Please read
this privacy policy (‘Policy’) carefully before using the Application, Website and
our services along with the Terms and Conditions (‘TaC’)
provided on the Application and the Website. Your use of the Website,
Application, or services in connection with the
Application or Website (‘Services’), or registrations with us through any modes
or usage of any products shall signify your acceptance of this Policy and your
agreement to be legally bound by the same.
We may change
this Privacy Policy from time to time. If we make changes, we will notify you
by revising the date at the top of this policy, and in some cases, we may
provide you with additional notice (such as adding a statement to the homepages
of our websites/applications or sending you an email notification). We
encourage you to review the Privacy Policy whenever you interact with us to
stay informed about our information practices and the ways you can help protect
your privacy.
DEFINITION
OF NEEDED INFORMATION
Needed
information means information about an educational institute or identifiable
individual or information that permits an individual to be identified.
COLLECTION
OF INFORMATION
WeLearning is a smart
software service, it takes responsibility for maintaining and protecting the
personal information under our control.
USER
PROVIDED INFORMATION
The
Application/Website/Services obtains the information you provide when you
download and register for the Application or Services. When the educational
institution register with us, generally has to provide (a) Name of the
Institution, Registration number, Address, School Landline Phone Number
(for verification), Contact Person’s Name, position and mobile number, School
website, email and password (b) transactions related information, such as
when you make download or use application from us; (c) information you provide
us when you contact us for help; (d) information you enter into our system when
using the Application/Services, such as while asking doubts, participating in
discussions and taking tests: (f) information of the users of the Application
such as students/parents, teachers and other staff.
It is possible
to register the individuals (Teachers, Parents/students
or Assistants) in the applications, only after the School/Institution is
registered with WeLearning. As registration is
requested, Users agree to provide accurate and complete registration
information. At the time of registration Users may be required to provide information
which includes your name, address, phone number, and email address collectively
referred as “User
profile content “ User
upon registration.
We only collect
personal information as required to meet the purposes that we have identified.
We do not indiscriminately collect or retain personal information. Our reason
for collecting personal information about teachers, students, parents and staff
is to establish and maintain communication with that individual.
We will not
differentiate between who is using the device to access the Application,
Website or Services or products, so long as the log in/access credentials match
with yours. In order to make the best use of the
Application/Website/Services/products and enable your Information to be
captured accurately on the Application/Website/Services it is essential that
you have logged in using your own credentials.
Users shall
take reasonable precautions to protect against theft, loss or fraudulent use of
such IDs and passwords, and Users are solely responsible for any losses arising
from another party’s use of such IDs and passwords, either with or without
User’s knowledge.
AUTOMATICALLY
COLLECTED INFORMATION
In addition,
the Application/products/Services may collect certain information
automatically, including, but not limited to, the type of mobile device you
use, your mobile devices unique device ID, the IP address of your mobile device,
your mobile operating system, the type of mobile Internet browsers you use, and
information about the way you use the Application/Services. As is true of most
Mobile applications, we also collect other relevant information as per the
permissions that you provide.
PROVIDE
SERVICE
To personalize
user experience we may use information. We continually strive to improve our
website/Application offerings based on the information and feedback we receive
from you. The User can completely customize our service web or
application.
CONTACTING
AND CUSTOMER SERVICE
You will be
contacted as necessary to enforce our User Agreement, applicable national laws,
and any agreement we may have with you. It will help us contact you to notify
you regarding your account, to troubleshoot problems with your account, to
resolve a dispute, as otherwise necessary to provide you customer
service.
For these
purposes we may contact you via email, telephone, text messages, WhatsApp
messages and postal mail. When contacting you via telephone, to ensure
efficiency, we may use autodialer or pre-recorded
calls and text messages.
PREVENT
FRAUDULENT AND ILLEGAL ACTIVITIES
We preserve
your personal information as long as it is necessary and relevant for our
operations. In addition, we may retain personal information from closed
accounts to comply with national laws, prevent fraud, collect any fees owed,
resolve disputes, troubleshoot problems, assist with any investigation, enforce
our User Agreement and take other actions permitted or required by applicable
national laws. After it is no longer necessary for us to retain your personal
information, we dispose of it in a secure manner according to our data
retention and deletion policies.
It will help us
prevent, detect, mitigate, and investigate fraud, security breaches,
potentially prohibited or illegal activities. It will also be used to enforce
our Privacy Notice, our User Agreement or other policies.
TO
PERSONALIZE THE ADVERTISING AND MARKETING COMMUNICATIONS
We will use the
contact information you have provided to contact you by e-mail, SMS text,
WhatsApp Messages and/or telephone to deliver targeted marketing, service
updates, and promotional offers based on your communication preferences. To
personalize, measure, and improve our advertising based on your advertising
customization preferences we will use your institutional/personal data (such as
School administrators, Principals or other responsible persons) to address you.
We will also contact you, in ways such way of email, telephone, text messages,
via WhatsApp or postal mail, so as to keep you informed about our offers, and
promotions, as well as to inform you about our services, and those of our organization , with a view to facilitate our mission of
imparting education.
SHARING THE
PERSONAL INFORMATION
When you visit
the website or downloading the application, we collect and store the name of
the domain from which you access the internet, the date and time you access our
site and the internet address of the website from which you link to our site,
the search terms you enter into our search utility, browser software and
internet service provider you use and any other relevant information, in order
to improve security, analyse trends and administer
the site.
SECURITY
We are
concerned about safeguarding the confidentiality of your Information. We take
all precautions to protect the Personal Information both online and offline. We
provide physical, electronic, and procedural safeguards to protect Information
we process and maintain. We protect the information using technical and
administrative security measures to reduce the risks of loss, misuse,
unauthorized access, disclosure and alteration. If you believe your account has
been abused, please contact us
We do not sell
or rent your personal information to third parties for their marketing purposes
without your explicit consent and we only use your information as described in
the Privacy Policy. We view protection of your privacy as a very important
community principle. We understand clearly that you and Your Information is one
of our most important assets.
Under no
circumstances do we rent, trade or share the institutional/personal information
that we have collected with any other company for their marketing purposes
without your consent. We reserve the right to communicate your personal
information to any third party that makes a legally-compliant
request for its disclosure.
THE GENERAL
DATA PROTECTION REGULATION(GDPR)
If you are a
resident of the European Economic Area (EEA), you have certain data protection
rights. WeLearning to take reasonable steps to allow
you to correct, amend, delete, or limit the use of your Personal Data.
If you wish to
be informed what Personal Data we hold about you and if you want it to be
removed from our systems, please contact us.
In certain
circumstances, you have the following data protection rights:
1.
The right
to access, update or to delete the information we have on you. Whenever made possible, you can access, update
or request deletion of your Personal Data directly within your account settings
section. If you are unable to perform these actions yourself, please contact us
to assist you.
2.
The right
of rectification. You have the
right to have your information rectified if that information is inaccurate or
incomplete.
3.
The right
to object. You have the
right to object to our processing of your Personal Data.
4.
The right
of restriction. You have
the right to request that we restrict the processing of your personal
information.
5.
The right
to data portability. You have
the right to be provided with a copy of the information we have on you in a
structured, machine-readable and commonly used
format.
6.
The right
to withdraw consent. You also have
the right to withdraw your consent at any time where Digital Marketer Labs, LLC
relied on your consent to process your personal information.
Please note
that we may ask you to verify your identity before responding to such requests.
You have the
right to complain to a Data Protection Authority about our collection and use
of your Personal Data. For more information, please contact your local data
protection authority in the European Economic Area (EEA).
CONSENT
We believe
that, every user of our Application/Services/Website must be in a position to
provide an informed consent prior to providing any Information required for the
use of them Application/Services/Website.
By registering
with us , you are expressly consenting to our
collection, processing, storing, disclosing and handling of your information as
set forth in this Policy now and as amended by us. Processing, your information
in any way, including, but not limited to, collecting, storing, deleting,
using, combining, sharing, transferring and disclosing
information, all of which activities will take place in Vietnam. If you reside
outside Vietnam your information will be transferred, processed
and stored in accordance with the applicable data protection laws of Vietnam.
CHANGES TO
THIS STATEMENT
As the Company
evolves, our privacy policy will need to evolve as well to cover new
situations. You are advised to review this Policy regularly for any
changes, as continued use is deemed approval of all changes.
We may at any
time modify the Terms of our Website without any prior notification to you.
Should you wish to terminate your account due to a modification to the Terms or
the Privacy Policy, you may do so email us at [email protected]